A tourist in his hometown...

Thursday, October 09, 2008  

A month ago I received a text from evil Rogers about Apple's product recall for all 3G power owners, and today I got my DHL package in the mail.

I was surprised to see the size of the packaging, as Apple's retail products typically use minimal packaging. The ultracompact adapter is less than 5x3x3cm, but the box it came in (photo taken from my iPhone, uploaded via Evernote) 25x15x9cm. A little excessive, don't you think?

How big a mess is this recall? Unofficial conservative napkin math:
10 million iPhone 3G's X $1 cost for new adapter (they probably got them from their China suppliers free, but lets call it overhead. Retail is $29) X $10 to ship (couriered to my door via DHL from Elk Grove, CA) for a total cost of $100,000,000.

On top of that, customers must ship the faulty part back, or else "Apple will have the right to charge your credit card a non-return fee". There is suppose to be a return label, but I don't see it. And since I bought my iPhone new from Rogers, I'm going to see what happens if I don't return it. 2 chargers is better than 1.

Update 10/21: A pretty birdie unpeeled the DHL label that covered the "Lift Here" EZ return label. But I still won't return it.

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All images (c) 2007 Victor Lai, taken on my Canon S3. Email me, or get me on MSN.